1.1 Customer Benefit Systems (Pty)Ltd and the AgriBonus
partners, reserve the right to modify or suspend the AgriBonus programme
or any aspect of it, with 30 days notice and/or to cancel the programme
in its entirety with six months’ notice to active members.
1.2 Members with no programme activity within the preceding six
months, will not receive any information concerning those modifications
mentioned under 1.1 in the AgriBonus programme. The right includes,
but is not limited to:
12.1 Changes in the AgriBonus points accumulation
12.2 Changes in the partner-affiliated companies
12.3 Rules for use of AgriBonus programme awards
12.4 AgriBonus points award levels
12.5 Capacity control for the use of AgriBonus awards
12.6 Block-out periods
12.7 Features of promotional interest
1.3 AgriBonus award certificates that are determined by AgriBonus
to have been bought, sold or bartered, will be cancelled and will
not be honoured.
1.3.1 Such AgriBonus awards may be confiscated and the AgriBonus
member will be liable for payment of such an award at full price.
1.3.2 Individuals selling or bartering AgriBonus awards may be liable
for damages and litigation costs. Their participation in the AgriBonus
programme may be terminated at the sole discretion of AgriBonus.
2.1 The AgriBonus programme is available for the
total farming community in Southern Africa.
2.2 Your AgriBonus account will be established under your name or
business name, but only you personally may accrue AgriBonus points
in this account.
2.3 AgriBonus points earned may not be transferred from one AgriBonus
participant to another or between accounts, nor may you earn AgriBonus
points from more than one customer loyalty programme for the same
purchase.
2.4 Name and address changes must be submitted to the AgriBonus
Service Centre in writing. Such notifications must be signed and
dated, and include your AgriBonus membership number.
2.5 AgriBonus participation is subject to all applicable laws.
2.6 AgriBonus reserves the right to disqualify persons from further
participation in the AgriBonus programme, to cancel all previously
accumulated AgriBonus points and to seek compensation for Awards
utilised, if in AgriBonus’s sole judgement, such person having
violated any of the rules governing this programme. This includes
the fraudulent acquisition of AgriBonus points or programme Awards
or abuse of the AgriBonus Award benefits.
3.1 You will receive an AgriBonus points summary reflecting the
points you have accrued quarterly, provided your account shows activity
during this period.
3.2 AgriBonus points awarded to a member, remains the property of
that member and do not expire.
AgriBonus reserves the right to impose an administration fee on
dormant accounts (where no transactions have taken place for more
than twelve months) or on points that have not been exchanged for
Awards after a period of five years.
The administration fee will be recovered in the form of points imposed
against the member’s account. This administration fee can
be prevented by performing a profile update once a year, in the
manner prescribed in the Bonus magazine.
3.3 The estimated time for AgriBonus points to be credited to your
account is 30 days from the day of your purchase from an AgriBonus
partner.
3.4 In the event that points for your activity are not reflected
in your AgriBonus summary, please send a letter and the invoice
to the AgriBonus Service Centre, asking for your respective credit.
If you forget to request points for your purchases, write to the
AgriBonus Service Centre within 120 days of the activity, including
the original invoice. Any activity prior to the 120 days cut-off
period will not be considered for credit.
4.1 Award request forms are available on request.
Use this form when requesting an award.
4.2 AgriBonus is the sole authority with respect to the redemption
of an AgriBonus award and/or issuance of an AgriBonus award.
4.3 AgriBonus awards are not redeemable for cash.
4.4 To request an award you must have enough AgriBonus points in
your account. The awards must be requested in accordance with the
current published list of AgriBonus Awards.
5.1 You may request an award for yourself or any person you designate,
but the award may not be sold, bought or bartered.
5.2 For security purposes, all AgriBonus awards will be mailed directly
to the AgriBonus member at the address shown in our membership files
or it may be collected in person by the member.
6.1 Allow at least three to four weeks for delivery.
Request for awards delivery within three weeks by normal mail is
at your own risk.
6.2 If the AgriBonus Award is to be collected from the AgriBonus
Service Centre, or if a courier is used, a minimum of five working
days is needed to process the request.
7.1 Once an award has been issued it is non-transferable. However,
awards may be re-deposited in your account under the following conditions:
7.1.1 All awards must be returned within 30 days after delivery,
unused, to the AgriBonus Service Centre.
7.1.2 Your request must be in writing and five percent of the awards
point value will be deducted before the award points will be re-deposited
into your account to cover the administration costs.
When the AgriBonus Service Centre receives a request to issue an
award, the balance in your AgriBonus account will be reduced by
the corresponding points of the award as published.
AgriBonus cannot be held responsible for postal
delays or for any items lost or damaged in the mail.
AgriBonus has contractual arrangements with participants in the
AgriBonus programme. It is, however, at all times at the entire
discretion of AgriBonus whether and in what manner it enforces any
of its rights in terms of those contractual arrangements, which
may at any time be changed by agreement between AgriBonus and the
participant. It is acknowledged that you shall have no claims against
AgriBonus if a participant in any manner breaches its contractual
obligations with AgriBonus or refuses to grant you any points, other
benefits or awards.
AgriBonus will only credit points or furnish benefits or awards
if a participant in the programme acknowledges that such points,
benefits or awards is due and furthermore pays to AgriBonus any
amount which may be due to AgriBonus for such points, benefits or
awards.
AgriBonus cannot be held responsible for the failure
of AgriBonus partners to provide services and products as indicated.
Should there be conflict between these terms and any other terms,
rules or regulations of the AgriBonus programme or any awards thereunder
or if there is any ambiguity, inconsistency or omission, such conflict,
ambiguity, inconsistency or omission shall be referred to the Client
Manager of the Milk Producers’ Organisation, whose decision
on any matter referred to him shall be final and binding.
AgriBonus cannot be held responsible for any indirect, consequential
or special damage in issuing an award, howsoever caused and whether
arising from any act or omission of the AgriBonus or any third party
for whom AgriBonus be held vicariously liable and whether arising
in contract or not.
Any claim you or the holder of any award certificate may have against
AgriBonus, may only be brought in the Supreme Court of South Africa
(Gauteng Provincial Division) to the jurisdiction of which you consent
such claim, and shall be the lesser of the actual loss suffered
or R500.
15.1 No variation, relaxation, waiver of, addition to, deletion
from or consensual cancellation of this agreement or any of the
terms thereof (including this clause) shall be of any force or effect
unless reduced to writing and signed by both parties.
15.1.1 This agreement constitutes the whole of
the agreement between the parties.
15.1.2 There are no conditions in operation which may terminate
the liability of any of the parties.
15.1.3 No warranties, promises, representations or inducements of
whatsoever nature have been made or given by AgriBonus to enter
into this agreement or bind the loyalty party to the terms hereof.
15.1.4 It is agreed that each paragraph, each clause and each sub-clause
of this agreement is severable, the one from the other.
15.1.5 If any paragraph, clause or sub-clause is found to be defective
or unenforceable for any reason by any competent Court, the remaining
clauses, sureties, paragraphs and subparagraphs shall be and shall
continue to be of full force and effect.
15.1.6 In such event, the parties agree to meet and review the matter
and if any valid and enforceable means is reasonably available to
achieve the same object as the invalid provision, to adopt such
means by way of variation of this agreement.
15.2 The loyalty Partner shall pay interest on any unpaid amounts
due in terms of this agreement. Such interest shall be calculated
at the prime rate charged on an unsecured overdraft by Absa Bank
and shall be paid monthly in arrears. Interest shall be capitalised
on the last day of each and every month. A certificate by the Manager
of the Accounts of this bank aforesaid (whose appointment shall
not require proof) shall be proof of the rate of interest to be
paid by the loyalty partner in terms thereof.
15.3 The parties undertake at all times to do all such things, to
perform all acts and to take all such steps as may be open to them
and necessary for and incidental to the putting into effect or maintenance
of the terms, conditions and import of this agreement.
By registering with the AgriBonus programme, you accept all terms
and conditions of this agreement.
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